Open to Communication
All Staff
Communicates in a clear and concise manner. Listens to colleagues’ opinions, takes these views on board and treats others with respect.
Managers
Promotes open communication. Tailors own communication style to suit an individual’s level of understanding.
Senior Managers
Is a visible, active role-model of good communication within the organisation. Sets the standards of listening and empathising with colleagues, respecting diverse opinions and inviting feedback.